Hiring for MNC Companies in Kolkata and Bangalore
CALL SHRUTI @ 8777584221 and
mail [HIDDEN TEXT]
With fluent English.
Fixed Weekend OFF
Hiring for MNC in Customer Service and E-Comerce
Exp in International bpo in voice process for 2 years
Eligibility - 10+2 / undergraduate/ graduate/ Mba
Shift - 5:30 PM - 2:30AM (LATE EVENING SHIFT)
(One way drop)
Process - Medical Billing and AR caller
Salary - Fresher-12k,
Experience upto18k (+incentives)
Location - Sector V
Age - 38
For further Company details and JD, contact SHRUTI @ 8777584221or you can drop your resumes on
A Recruitment firm that deals with 20 clients..which include top MNC's ..namely : DELL, HSBC, ADITYA BIRLA MINACS, AGIES, AMAZON, FIRST ADVANTAGE, FIRST SOURCE, 24/7, INFOSYS, ACCENTURE, OLA..and many more
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases