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customer care require for a domestic bpo

Keywords / Skills : "customer care", "customer service", "domestic bpo", "tele caller", "telesales", "fresher", "fresher bpo", "calling", "12th pass", "inbound", "outbound calling"

0 - 4 years
Posted: 2019-06-17

Job Description
"Position: customer care

Job Location: Kirti nagar,west delhi

Experience Required: 0-2Years

Salary Bracket: 14-15k

Job Brief:

We are looking for a customer care for inbound process. The candidate will need to answer phone calls received on the board line and note messages, forward calls and relay messages via phone or email to company employees & carry out other administrative work when call volume is low.

Skills Required:

• Good English &communication skills

• Excellent time management and organization ability, ability work independently

• 12th pass,UG,Graduate
• Good Internet skills and experience in using Outlook, MS Word and MS Excel
• Excellent phone, email and instant messaging communication skills
Job Responsibilities:

• Taking messages, forwarding calls and messages via email etc. to respective staff members
• Making calls as and when required
• Perform various administrative tasks as requested by the client


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