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Customer Care Executive - Presales - Dayshift - 3.60 LPA

Keywords / Skills : "Presales", Pre - sales, "CCE", Customercare, CSA, Customercare executive, "Lead Generation Sales", "Lead Generation", Inside sales, Leads, "Telesales", "Telemarketing", "Telecaller", Tele marketing executive, Telesales telemarketing

1 - 10 years
Posted: 2019-02-12

Industry
Real Estate
Function
Customer Service/Call Centre/BPO
Role
Telesales Executive
Education
Any graduate
Salary
1.00 - 3.60 lacs
Posted On
12th Feb 2019
Job Description
JOB DESCRIPTION:
  • Generating Lead
  • To handle queries and complaints from customers politely and professionally.
  • Provide excellent consultative experience to customers at every interaction.
  • Analyzing customer needs and recommending projects based on those needs.
  • Keeping records of customer interactions and maintaining the same in CRM. 
  • New customer acquisition, improve client retention, analyzing their needs and offer services accordingly.
Desired Profile
 EXPERIENCE & QUALIFICATION:
  • Having minimum 1 (One) year plus of working experience in a similar role
  • Graduate in any stream 
  • Excellent Communication (English, Hindi & Bengali) with outstanding convincing skill


About Company

2COMS consulting Private Ltd. started operations in 1999 as a recruitment and staffing solutions company and since then has been successful in placing 5000+ candidates in the top IT and ITES companies.

2COMS has come a long way in a short time span of 6 years, expanding its business from Calcutta to other hubs and increasing its network ever since. At present, 2Coms has offices in Calcutta, Pune, Hyderabad, Siliguri, Guwhati, Jamshedpur and Bhubaneshwar propelled by a team of 60 trained consultants having the right combination of expertise and passion for achieving results making them deliver their best and achieving managerial excellence.

2COMS focuses on verticals like KPO / BPO / IT / Insurance, Banking and Finance / Telecom and Retail Pharma / Sales.

2COMS offers its clients end to end recruitment solutions tailor made to suit all kinds of manpower requirements.

Since its inception, 2COMS, with its domain expertise, enhanced business performance combined by focused insight and innovation, has gained a sound reputation amongst companies in businesses across all industries.

By Formulating effective strategies, we have gained a sound reputation of a premier staffing and recruiting Company, enabling us to attain the leading position in the industry. We are the preferred recruitment partners tomost of our clients. 2COMS efficiently services large-scale recruitment needs of its clients by its focused and integrated approach of flexibility, effective strategy, business expertise and powerful research capabilities.
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