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Keywords / Skills : Customer Support Associate, customer service representative, Customer Service Executive, Customer Care Executive, Customer Support Executive, Customer Service Associate, CSR, Inbound And Outbound, Customer Care

0 - 2 years
Posted: 2019-05-30

Customer Service/Call Centre/BPO
Customer Service Executive (Voice)
Any graduate Other
1.20 - 1.40 lacs
Posted On
30th May 2019
Job Description
The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.

He/She must show the willingness to learn new things every time and then.

Must discuss every matter with its supervisor or team leader to get any issue sorted

Giving a resolution to the customers or clients should be the whole and sole responsibility.

Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.

Must be very effective in providing customer service by providing resolution to their complicated queries and issues.

Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

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