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CUSTOMER CARE EXECUTIVE - Chandigarh

Keywords / Skills : BPO, Call Center, Voice Process, International Call Center, Knowledge Process Outsourcing, KPO, Banking Service, Hotel Bookings, Holiday Consultant, Holiday Packages, Holiday Expert, Airlines, Travel, Aviation, Hospitality, Ticketin, GGDS, Hotels, Airways

0 - 5 years
Posted: 2018-07-10

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Customer Service Executive (Non-voice)
Fresher
Trainee/ Management Trainee
Education
Any graduate
Stream:
Any
Salary
1.20 - 3.20 lacs
Posted On
10th Jul 2018
Job Description
JOB SUMMARY:

This position is responsible for processing customer services providing, receiving information, selling client products service, as well as providing basic customer service support.

"Customer Support" must have :

• Good command over written and spoken English.

• Possess excellent listening skills.

• Dedication towards the work.

• Working knowledge of computers (basics of MS Word, Excel).

• Flexible to work in rotational shifts.

JOB DESCRIPTION:

• Handle queries of customers related to financial/Logistic product.

• Need to have the zeal and the knack to promote products and services over the phone.

• Has to have the ability to comprehend the customers well over the phone.

• Should know how to excel and exceed customer’s expectations by going the extra mile.

DESIRED CANDIDATE PROFILE:

• Education Qualifications –Any Graduate.

• Good command over English

• Excellent inter personal skills

• Open to work in Rotational shifts

• Should not be below 18 years of age.


Contact: -

Ms.Mithlesh Sharma: 8368209702

E- mail: [HIDDEN TEXT], [HIDDEN TEXT]


About Company

Leading BPO/ MNC
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