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Customer Care Executive

Keywords / Skills : B.Com, BBM, BBA, BCA

0 - 2 years
Posted: 2019-03-28

Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Salary
1.50 - 3.00 lacs
Posted On
28th Mar 2019
Job Description
1.Providing Voice support to Internal and External End Users. The job will require you to handle inbound calls / emails / chats regarding Banking issues

2.Remote Infrastructure support

3.Perform problem cause analysis

4.Resolve customer queries & achieve customer delight.

5.Ability to Identify Opportunity & Implement Process Improvements
Key Skill(s)

About Company

Incorporated in 2006, We are the staffing industrys leader and innovator, and today, has evolved as a premier provider of manpower for some of the fortune 500 companies for their junior/middle & executive talent management staffing needs. We work with our clients hand on hand to overcome the challenges they face in attracting / interviewing and retaining Junior / Middle & Top Management professionals.
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