Keywords / Skills : BPO, Call Center, International Call Center, KPO, Voice Process, fresher, Voice Support, Customer support, BPO Fresher, Back Office, day shift, Day Job, Outbound, Domestic BPO, Call Center Executive, Non voice process, Data Entry, Call Center Executive, Call Center
Salary:- 9K-16k For Domestic . 12k- 22k For International.
Day and night shift both are available.
Skills: -Avg Communication Skills , average typing speed .(Part Time And Full Time Both Are Available) Cab facility is available From both side For more details about Interview Timings or anything about job.
For More Information CALL NOW HR Ashish 9953920830 / 9873404004
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases