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Customer Care Executive – (male/female)

Keywords / Skills : Customer Care Executive – (male/female)

2 - 6 years
Posted: 2018-06-18

Posted On
18th Jun 2018
Job Ref code
Job Description
ob Description Job Responsibilities:Must Graduate with good communication.Excellent customer service skills (including questioning, probing, listening, establishing rapport, matching and closing)Genuine passion for speaking to customers, answering queries and a clear communicatorTo ensure customers queries are answered with the aim of a first time resolutionTo ensure that queries are responded to within our agreed response timeTo ensure the best Customer Care experience is given to all customersTo achieve KPIs whilst maintaining excellent qualityTo handle customers across different platforms, including Social Media, Email, Live Chat and TelephonyYou will work with your colleagues across Custo

About Company

Reliance Globalcom is spearheading the global telecom ambitions of Reliance Communications -India’s largest integrated telecom service provider. Reliance Globalcom brings together the synergies of Reliance Communications and its integrated global business with a highly successful bouquet of retail products & services. The company serves over 1000 enterprises, 200 telecom carriers and 1.4 million retail customers in 50 countries across 5 continents. It is one of the fastest growing international telecommunication companies in the world today (

Reliance Globalcom is consolidated global business arm of Reliance Communications Ltd, India’s largest mobile service provider with over eight million customers. Reliance Communication has established a pan-India, integrated (wireless and wire line) and convergent (voice, data and video) digital network, to offer services spanning the entire communications value chain â€" infrastructure, services for enterprises and individuals, applications and consulting. The Reliance Group, founded by Shri Dhirubhai H. Ambani (1932-2002), is India's largest business house with total revenues of over US$ 22.6 billion, cash profit of US$ 2.8 billion, net profit of US$ 1.4 billion and exports of US$ 3.6 billion (representing approximately 5% of India’s exports).

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