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Customer Account Manager

Keywords / Skills : Customer Management

7 - 10 years
Posted: 2019-02-06

Industry
Recruitment/Staffing/RPO
Function
Advertising/Entertainment/Media
Role
Account Servicing
Posted On
6th Feb 2019
Job Ref code
2060
Job Description

Job Description

About Us :
We at Vitasta Consulting Pvt. Ltd are servicing the talent acquisition needs for many national and international clients across various domains. We have been helping find a large number of our clients quite a few leaders, functional experts as also emerging precocious talent since 1997.

About Company :
Indias leading manufacturer of heavy duty Air, Fuel, Lube and Hydraulic filters, Air Intake Systems, Coolants and Chemical Products for On and Off highway applications.

Roles and Responsibility :

Job Title:Customer Account Manager
Education Qualification:B.E. Mechanical/ Diploma Mechanical
Experience required:7 to 10 Years
Job Location:Faridabad, Haryana.

Job Description:
  • To get production plan from the Planner at the customer end.
  • To gather information from Planner/Buyer with regard to variations in monthly / weekly/Daily plans
  • To get schedules from buyer (down load from e-portal or email from buyer).
  • To handle order management for MTS (Make toStock)/MTO Make to Order) parts.
  • To handle CQC (Customer Quality Complaint).
  • To ensure GRN / GIN / acknowledgment receipt is made / issued against each invoice delivered.
  • Ensuring 100% on time delivery.
  • Check & counting existing stock on shop floor.
  • Coordinating & follow up with plant / warehouse for any short fall part daily /weekly/monthly.
  • Trigger toplant / warehouse for shipment of part shift wise.
  • Ensuring vehicles getting unloaded on time, if any issue at customer end to be cleared immediately.
  • Any quality issueraisedbycustomer/observed on shop floor to be raised as CQC on plant or warehouse.
  • E-way bills compliance.
  • Warehouse Management


  • Desired Candidate :

    Minimum Qualification desirable is Diploma (Mechanical), or any other relatable qualification. Must have experience of interacting with multiple customers on-field. Should demonstrate good understanding of Manufacturing process, supply chain management, Buffer Management, Oracle system, CQC handling.
    Key Skill(s)

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