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CSR Needed for Semi-voice Process in Bangalore&gurgaon(hindi+english)

Keywords / Skills : customer support, CSE, CSA, Customer Care, Customer Service, International BPO, International Call Center, Voice Process, Customer Care Executive

1 - 2 years
Posted: 2019-04-19

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
19th Apr 2019
Job Ref code
080618007589
Job Description
Job Description:
    Dear Job Seekers,

    Greetings From 2Coms Consulting Pvt Ltd!!!

    We Have an Urgent Opening for Customer Support Representative for Semi-Voice Process in Bangalore(Singasandra) & Gurgaon(Sector 18) for a Leading E-Commerce Company.

    Job Description:-
    • The individual has to respond to emails, make out bound calls and address vendors concerns in a timely manner.
    • Help Partners in their day to day queries, requests and resolve complaints.
    • Work with all internal team members and POCs of other departments to resolve Partners concerns on time and enhance Partner Experience.
    • Take ownership of the tasks and work on proactively resolving issues.
    • Collect intelligence on vendor issue and proactively suggest improvements to eliminate them.
    • Role may also require the individual to update and maintain databases and generation of reports.

    Job Qualifications:-
    • Good oral and written skills in English
    • Ability to speak Hindi fluently
    • Experience:- 1-2 Years into Customer Service
    • Education:- Any Graduate
    • Salary:- Upto 3.5 L.P.A
    • Shift:- General Shift
    • 5 Days Working
    • Saturday & Sunday is Fixed Off
    • Point Pick Up and Point Drop Facility is Avaliable
    • Other Benefit:- Food Coupon

    If interested Please forward your updated CV at [HIDDEN TEXT] or call at 6289575943

Desired Candidate Profile
    Please refer to the Job description above


About Company

2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.
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