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CSR Needed for Semi-voice Process in Bangalore(english & Hindi Fluent)

Keywords / Skills : customer support, CSE, CSA, Customer Care, Customer Service, International BPO, International Call Center, Voice Process, Customer Care Executive

Posted: 2018-12-04

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
4th Dec 2018
Job Ref code
080618007589
Job Description
Dear Job Seekers,

Greetings From 2Coms Consulting Pvt Ltd!!!

We Have an Urgent Opening for Customer Support Representative for Semi-Voice Process in Bangalore for as Leading E-Commerce Company.

Job Description:-
  • The individual has to respond to emails, make out bound calls and address vendors concerns in a timely manner.
  • Help Partners in their day to day queries, requests and resolve complaints.
  • Work with all internal team members and POCs of other departments to resolve Partners concerns on time and enhance Partner Experience.
  • Take ownership of the tasks and work on proactively resolving issues.
  • Collect intelligence on vendor issue and proactively suggest improvements to eliminate them.
  • Role may also require the individual to update and maintain databases and generation of reports.

Job Qualifications:-
  • Good oral and written skills in English
  • Ability to speak Hindi fluently
  • Experience:- 1-2 Years into Customer Service
  • Education:- Any Graduate
  • Salary:- upto 4 L.P.A
  • Shift:- General Shift
  • 5 Days Working
  • Saturday & Sunday is Fixed Off
  • Point Pick Up and Point Drop Facility is Avaliable
  • Other Benefit:- Food Coupon

If interested Please forward your updated CV at [HIDDEN TEXT] or call at 8910880576

Desired Candidate Profile
Please refer to the Job description above

About Company

2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day.
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