A result oriented professional with cross-functional experience of over 10 years in Sales - Operations, Institutional & Corporate, Business Development, Client Relationship Management, Channel Management and Team Management. A keen performer with experience in charting out sales strategies and contributing towards enhancing business volumes & growth, achieving revenue and profitability norms; capable of accomplishing multi-fold revenue increase.
Skills in breaking new avenues & driving revenue growth and proactively conducting opportunity analysis by keeping abreast of market trends/competitor moves to achieve market-share metrics. Adeptness in expanding the channel repertoire; thereby ameliorating demand in the market. Possesses good management, analytical, communication and interpersonal skills.
What we're looking for:
Multiple Branch Management
Market Development & Expansion
Key Account- Strategic Account Management
Revenue & Budget Management
Client Relationship Management
What we have to offer:
· Attractive uncapped variables on performance.
· World class learning and rapid career progression
· A culture that is built on integrity, openness, and transparency.
Salary: INR – Not a constraint to the right resource.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases