Send me more jobs like this

Counsellor / Career Advisor / Telesales (Australia & Newzealand process) - Female Candidates

Keywords / Skills : Counsellor, European counsellor, handling client interactions, case study, Counselling

3 - 10 years
Posted: 2019-09-11

Job Description
JOB Description

Counsellor for : Australia & Newzealand (1 position)/

Counsellor for : European Countries (1 position)

Only Female candidates can apply

• Attend walk-ins and handling client interactions, customer query in terms of the queries

related to Study Abroad solutions for designated countries.

• Follow up with new leads generated, from different marketing medium by the company.

• Provide professional guidance in counselling, admissions, case study and evaluating the

eligibility of the prospect ensuring zero client dissatisfaction.

• Participate in company seminars and other events for promotion activities.

• Be responsible for all aspects and stages of each case, ensuring positive outcomes are

achieved while delivering an exceptional level of client service.

• Review ongoing cases and new legislations and accordingly advice clients

• Case filing, lodging visa application, tracking the progress & process of Student Visa for different countries assigned.

• Guiding student & parents on visa norms and process for the respective country.

• Ensures quality customer service and effective handling of customer enquiries and complaints

• Documents records of relevant electronic and physical reports

• Any other job responsibilities as assigned for business building.

WHAT ARE WE LOOKING FOR :

- A CANDIDATE WHO HAS MINIMUM THREE YEARS OF WORK EXPERIENCE IN AUSTRALIA & NEW ZEALAND /EUROPEAN COUNTRIES. ( WANT TWO COUNSELLORS).

- PLEASING PERSONALITY & CONFIDENT

- FLUENT IN ENGLISH

- KNOWLEDGE OF MS OFFICE

Work Location: NEHRU PLACE



About Company

Koala Education Services
Similar Jobs
View All Similar Jobs
Walkin for you