Greetings from cursorerp.com!!! This is in reference to Preferred Vendor Registration for corporate training and Consulting Outsourcing.
Cursor Enterprises is a group of Certified Consultants having varied experience in the fields of ERP and Software Services, Corporate classroom Training (customized IT training), Online IT training and IT Resourcing & Outsourcing professional services.
We have 50+ expert Business and Technical Consultants on board with competence in the fields of Sales, Finance and Taxation, Accounting, Distribution, Material management, Production planning and so on. The consulting experts possess expertise in a variety of software tools, enterprise platforms, database, programming languages and outsourcing services.
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases