To be responsible for delivering strategic consulting engagements for the Chemicals and Petrochemicals Clients
Working as a team member for specific client studies (either focusing exclusively on one study or applying your expertise across multiple studies simultaneously) with direct contact to key members of client organization
Project execution and ensuring project profitability, quality as well as adherence to the agreed project plan.
Maintain general knowledge of Chemical market for interaction with clients and team
Participate in preparation of project proposals and commercial bids
Possess and demonstrate clear communications skills and analytical creativity to determine and develop deliverables that best serves client needs and budget
Expected to have excellent analytical skills to support requirements of projects he/she leads or supports. Be an expert in building and using models to satisfy unique project requests.
Understand, use, improve and develop competitive assessment tools and economic modelling tools. Execute or support execution of projects using these tools and other unique analytical approaches.
, Desired Profile
Strong communications skills, both written and verbal. Communicating passion, energy, intensity, and excitement in a direct, apolitical, way.
Ability to work with ambiguity. Taking a systematic, structured view of situations.
Team player - Work in a large team with people from diverse backgrounds.
Ability to interact with client (senior government officials).
Driving to root causes and able to identify trends, process improvement opportunities and broader business implications.
Demonstrating willingness to ‘get hands dirty’ and developing a problem-solving attitude.
Plans, manages and drives own efforts to successfully deliver client commitments.
Willingness and ability to handle multiple projects with competing deadlines, working with individuals who have different working styles, and managing challenging expectations.
Ability to prioritize in own workload to realign resources where/when needed.
Strong personal and professional presence and self-confidence, capable of working effectively with senior team as well as all other levels.
High drive, energy and work ethic; creative, flexible and adaptive in leading change.
Engaging interpersonal style and excellent relationship building skills, with the desire and ability to coach and mentor team members.
Reference ID - GH/BFSI/JC//18012019//81109/Corporate Strategy/Planning - PSU/Oil & GAS ,
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Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases