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Corporate Banking Officer

Keywords / Skills : Credit Card, Banking, BFSI Domain, BFSI, Telecom, Financial services, Customer Support, Customer Service, Customer Care Executive, Customer Care, Customer Support Executive, Voice Process, Call Center, BPO, Voice Support, Inbound, International BPO, International C

1 - 5 years
Posted: 2019-05-04

Nationality
India
Industry
Banking/Accounting/Financial Services
Function
Customer Service/Call Centre/BPO
Role
Customer Service Executive (Voice)
Education
Any graduate
Salary
1.00 - 4.00 lacs
Posted On
4th May 2019
Job Ref code
RY
Job Description
Displaying complete onus to the customers' query/problems

Delivering service with requisite Courtesy and Accuracy

Nil Defects (100% adherence to product and process)

Ensuring Nil Customer complaints

Ensuring excellent SLS scores

Escalating/Highlighting customer Problem Incidences

Adherence to Service and Sales Compliance

Cross Selling/upselling on set products (Assets and liabilities products)

Ensuring Process Efficiency by achieving set targets of Call Quality

About Company

Delhi based recruitment firm hiring for PAN india Loctaion
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