• Good hands-on experience in Core Java and related technologies. • Experience with Data Structures and Algorithms, Collections, Design Patterns, Multi-Threading, Concurrency and System Design is desirable. • Working knowledge on JSP, Servlets, Struts, Spring and Hibernate would be additional advantage. • Individual Contributor who loves doing things and doing that at a high standard. • Strong work ethic with ability to work independently, prioritize & manage work to meet critical timelines in a fast-paced environment. • Excellent verbal and written communication, presentation and technical coaching skills.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases