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Keywords / Skills : Content Writer, Content developer, Creative writer, Technical writer, Content editor, Copy writer, Editor, customer support, ERP Support, Business Analyst, Software support.

0 - 6 years
Posted: 2018-12-18

IT/ Computers - Software
Customer Service/ Call Centre/ BPO
Any graduate
• Any
Posted On
18th Dec 2018
Job Description
Should be able to produce White-papers, reference guides and user manuals .

• Work closely with Sale and Marketing team, and support the Marketing team by offering content like proposal preparation, business presentation, technical write-up etc.

• Provide business, end users with information that is easy to understand and follow, without sacrificing overall quality or accuracy

• Design and develop PDF-based documents, Online Help, Knowledge Base, and Frequently Asked Questions for internal and external audiences of the company.

• Work with clients to understand their project requirements, translate them to technical specifications, and define them for development and implementation teams.

• How-to videos and customer service scripts, and other content types that are technical in Nature.

About Company

SIERRA ODC Private Limited is a 2-decade old software company, is a Microsoft Gold Certified Partner headquartered in India with operational offices in Malaysia, USA and the Middle East. Since inception, SIERRA has steadily established itself as one of the leaders in providing IT solutions for top enterprises proficient in Hardware Integration / Automation technologies, Enterprise Software Development, Custom Software Development, Web and Mobile Applications development world-wide.
SIERRA Clientele includes fortune 500 companies, corporates like JTI, Shell, BAE Systems, Novartis, Shell, Hero MotoCorp, DHL, BRBNMPL, Sodexo, Compass Group, Reliance Industries, Wipro, Maersk, Alghanim Industries, MARS, Honeywell, SIEMENS, Schneider Electric, Pepsi, Vodafone and many Governments.
Under the U.S. Green Building Council’s LEED NC v2009 Green Building rating system that is adopted in over 167 countries worldwide, SIERRA’s eFACiLiTY® building is rated the world’s 2nd and India’s highest ranking Green Building and has bagged the honour of being the greenest rated software development centre in the world.
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