This service is set to disconnect automatically after 0 minutes of inactivity. Your session will end in 1 minutes. Click OK to reset the timer to 0 minutes. You have been signed out.
This service is set to sign out after 0 minutes of inactivity.
Job Description - Consultant / Senior Professional , S&IT (94862)
Consultant / Senior Professional , S&IT India - India - Bangalore - Bangalore Key Purpose Of Role:
Dynamic IT Software Engineering part of Dynamic IT Infrastructure are seeking Software Engineers. Working with a group of engineers you will be responsible for the delivery of systems and solutions that support BT s internal customers in managing and automating the delivery of compute infrastructure.
As a Consultant Software Engineer you will be expected to:
Continuously update and enhance your software development skills
Be invested in the continuous improvement of the team
Spend some working time being innovative , e.g. developing solutions to problems or building new services
Contribute to the wider Software Engineering community
The role will be based at our Bangalore office.
Key skills required:
Knowledge and experience of working in a secure environment
Working directly with customers Bid / ITT response experience Working with wider programme / LoB delivery organisations
May have a degree qualification (engineering / science) or has served a technical apprenticeship and / or obtained NVQ and / or further education technical qualifications (i.e. HND).
Qualified to be and possibly member of a professional engineering / science institution and working towards chartered engineer accreditation. Relevant professional experience. Desired Candidate Profile
BT e-Serv (India) Pvt. Ltd. British Telecom is one of the world's leading providers of communications solutions and services operating in 170 countries. Its activities include the provision of networked IT services globally. BT is looking for colleagues as Capacity Manager to our office in Gurugram.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases