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Keywords / Skills : revenue leakages, revenue assurance, revenue

3 - 10 years
Posted: 2019-10-22

Industry
ITES/BPO
Function
IT
Role
External Consultant
Posted On
22nd Oct 2019
Job Ref code
GO/JC/11954/2019_43
Job Description
Job Description:
  • Candidate should be open for night shifts.
  • Work location Airoli(M7)
  • Identifying & analyzing new areas of revenue leakages.
  • Analyzing exceptions and reviewing on a periodic basis.
  • Perform root cause analysis based on the exceptions and identify the source of the issue.
  • Responsible for implementing preventive & corrective actions based on the root cause identified.
  • Perform detailed problem analysis with impact assessment on volume and occurrence of incidents.
  • Responsible for opening tickets in FIT both for system issues & non-system issues.
  • Analyse IT related tickets severity levels and get a faster closure by co-ordinating with different stake holders impacted.
  • Responsible for coordinating the process of solution identification & deployment.
  • End to end support for Performance testing for deployed solutions and its effective implementation.
  • Develop and ensure adequate controls in place for the solutions implemented.
  • Monitor revenue commitment tracking with shortfalls if any.
  • Engage with internal stakeholders for revenue commitments against identified targets.



About Company

Golden Opportunities Pvt. Ltd
About Recruiter
Divya Rani
Recruiter
Golden Opportunities Private Limited
...
Skills I hire for ITES, java, bpo, fresher
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