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Connecting The Dots is Hiring CSR, TL, QA, Trainers, MIS & Managers for Leading BPO in Tri City Chandigarh

Keywords / Skills : Fresher , Trainee/ Management Trainee , Technical Support Executive ( voice) , Technical Support Representative (Non- voice) , Customer Service Executive (Voice) , Customer Service Executive (Non-voice) , Data Processing Executive , Telesales Executive , Telemarketing Executive , Manager - Data Processing , Team Leader , Medical Transcriptionist , Transactions Processing Executive , AR Caller/ AR Analyst , Account Services Executive , Operations Manager , Manager - Service Delivery , Technical Trainer , Quality Assurance - Manager , VP/ GM - Quality , Shift Supervisor , Training Manager , Manager - Migrations/ Transitions , Process/ Work Flow Analyst , Quality Assurance Executive , Voice & Accent Trainer , Process Trainer , Soft Skills Trainer , VP/ Head - Customer Service , VP - Operations/ COO , SBU Head /Profit Centre Head , CEO/ MD/ Country Manager , Director on Board , External Consultant

0 - 8 years
Posted: 2019-01-03

Job Description
Mondays are less boring when you love the place u r working.
Connecting The Dots is Hiring CSR, TL, QA, Trainers, MIS & Managers for Leading BPO in Tri City Chandigarh
Call +91 97799-24404 to schedule the telephonic interview.

Designation- CSR
Responsibilities:
• This position will provide Customer Support
• To assist Customers with purchasing merchandise and fulfilling the most standard to the most extraordinary request of the customers
• Ability to communicate effectively using a variety of mediums (telephone and E-mail).
• To proactively maintain regular contact with customers and to use detailed knowledge of customer’s choices to offer relevant value added propositions.
• Demonstrates emotional intelligence in dealing with high value customer enquiries & in probing customer to determine key requirements & to articulate product relevance
• Time & workload management skills including prioritizing and responding promptly to customer calls and requests.
• Mature approach, dedicated and committed with a strong drive; independent
• Exceptional time management ability and organizational skills
• A ‘Can-Do’ attitude, with extreme will to walk the extra mile. Work in pressurized conditions and comfortable to work/ support operations in a 24/ 7 environment.

Designation- TL, Trainer, QA, MIS & Managers
Qualification:
• Graduate with 1 -5 years of relevant experience.
• Superior knowledge of BPO products and services
• Excellent knowledge of Excel, Word and the Internet.
• Excellent time management and organizational skills.
• Ability to work as part of a team as well independently.
• Excellent verbal and written communication skills.
• Ability to prioritize workload and cope with changing work demands.
• Excellent attention to detail.
• Ability to think laterally and multi-task.

Best Regards,
Sourabh Bakshi
Team Connecting The Dots
Call Us +91 97799-24404


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