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Configuration Release Analyst II

Keywords / Skills : Configuration Release Analyst, operating system, security , database software, scripting , source code management , Release Management, Configuration Management

5 - 8 years
Posted: 2019-10-17

Industry
ITES/BPO
Function
IT
Role
Configuration Mgr/ Release Manager
Posted On
17th Oct 2019
Job Ref code
149293
Job Description
Job Description :

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team
In today’s highly competitive private equity market, firms must not only deliver superior returns, but also respond to more stringent reporting requirements and increasing demands for information – both from within and outside their organization. Throughout the industry there is mounting pressure on organizations to do more, requiring a clear technology strategy that not only addresses the demands of today, but also enables the growth and performance of tomorrow.

What you will be doing

Develops and implements solutions that require analysis and research. Works on small to large, complex projects that require increased skill in multiple technical environments. Possesses knowledge in a specific business area. Works on one or more projects as a team member or occasionally as a project lead. May coach junior technical staff. Works under general supervision with latitude for independent judgment. May consult with senior peers on certain projects.

What you bring:
• Shares in developing effective configuration management strategies and solutions for existing and new products.
• Coordinates, facilitates, manages and controls scheduled and approved change windows for product release and infrastructure maintenance windows.
• Participates in change management reviews and confirmation of changes submitted by associates outside of assigned organization to ensure minimal disruption occurs.
• Works with all parties to resolve change-related scheduling conflicts according to established practices.
• Assesses risks and impacts to changes throughout the software development lifecycle ensuring minimal disruption to the organization and other FIS and client organizations.
• Ensures proper archiving of software application releases.
• Analyzes the software development lifecycle for process improvements and automation opportunities.
• Works with development and release management teams to ensure business requirements are defined and solutions accurately designed to meet stated business needs.
• Administers and supports third party source, version control, build, and distribution tools.
• Administers and maintains source code repositories stored within software configuration management tools, e.g., CA Software Change Manager (aka Harvest), CA Endeavor, and Microsoft Team Foundation Server).
• Performs software integration that includes building/compiling source code and documenting software build/compile process.
• Troubleshoots internal software automation tools and utilities.
• Assists with testing and implementation aspects of development projects including installation, configuration and customization of internal software and utilities.
• Assists with troubleshooting interfaces to change control and defect tracking systems.
• Assist with setting up projects in the version control tool, creating and troubleshooting distributed builds/compiles, as well as training and providing consultation to development teams on how to use supporting tools.
• Performs application conversion, configuration and release deployment duties.
• Maintains all internal documentation.
• Provides assistance and training on source code management processes, procedures and tools.
• Supports internal customers by responding to help desk calls, performing night on call activities as requested and completing service requests related to version control, software development lifecycle management and build management, distribution and deploy management.
• Other related duties assigned as needed.

Skills
• Familiarity of standards and best practices relevant to the information technology industry, e.g., ITIL, COBIT, CMM)
• Knowledge of basic problem resolution and escalation practices
• Knowledge of FIS products and services
• Knowledge of operating system, security and database software
• Experience with object oriented and structured programming languages
• Experience with scripting languages
• Knowledge of release and configuration management tools, e.g., CA Software Change Manager (fka Harvest), CA Endevor, and Microsoft Team Foundation Server

◦Knowledge

Qualifications
  • Bachelor’s degree in computer science or the equivalent combination of education, training, or work experience.
  • Competencies
  • Fluent in English
  • Excellent communicator – ability to discuss technical and commercial solutions to internal and external parties and adapt depending on the technical or business focus of the discussion
  • Attention to detail – track record of authoring high quality documentation
  • Organized approach – manage and adapt priorities according to client and internal requirements
  • Self-starter but team mindset - work autonomously and as part of a global team
  • Willing to travel occasionally (no more than 10%)


What we offer you
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A competitive salary and benefits.


About Company

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here

For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

As part of the selection process this role may require an assessment to determine suitability
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