convening and servicing annual general meetings (agm)/meetings (producing agendas, taking minutes; conveying decisions etc)providing support to committees and working parties such as the board of directors etchandle allcorporate secretarial compliances including listing agreement, corporate laws, labour laws, rbi, sebi, etc..listing agreements with the stock exchanges iimplementing procedural/administrative systemshandling correspondence before and after meetingsensuring policies are kept current, are approved, and that company members are aware of their implications, eg legalproviding legal/financial advice during and outside of meetings.
Saaki Argus And Averil Consulting Our client is one of the fastest growing global technology firms. They specializes in e-commerce, mobility, cloud enablement, digital transformation, business intelligence, data analytics, testing, infrastructure and ERP solutions.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases