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CNC Service Engineer

Keywords / Skills : CNC Service Engineer , service maintenance , CNC, Robots, CNC machines , Wire EDM, technical support

3 - 8 years
Posted: 2019-10-11

Nationality
India
Industry
Machinery/Equipment Mfg.
Function
Manufacturing/Engineering/R&D
Role
Service Manager/ Engineer
Education
Bachelor Of Technology (BTech
BE)
Diploma
Posted On
11th Oct 2019
Job Ref code
FSE042019
Job Description
  • To attend service maintenance calls for all FANUC products viz. CNC, Robots and CNC machines [Robodrill - VMC, Robocut - Wire EDM & Roboshot - Plastic Injection Molding Machine].
  • Provide technical support to customers; identifying and resolving customer challenges.
  • Provide routine service support in respective zone accounts to execute agreed upon customer system assurance and continuous improvement plans.
  • Develop strong relationships with the key stakeholders in the respective zone customers.
  • Engage in problem solving by performing system analysis, interpreting data and providing recommendations to ensure customer operations are performing at optimal levels.
  • Follow up with the customers for pending payments.(Accounts Receivables)
  • Assist Sales team with market information on start-ups of new applications in both existing customers and in new accounts.
  • There will be travel within assigned sales territory (local & overnight).




About Company

FANUC Corporation, Japan is a pioneer in Computer Numerical Control (CNC) technology since 1956. In today’s manufacturing world, "FANUC" is amongst the most reliable and dependable brands on any shop-floor. This has resulted in our achieving a dominant share in the demanding CNC and Robot markets. FANUC India Private Limited is a subsidiary of FANUC Corporation and was established in 1992 with its headquarters in Bangalore. Our main objective is to provide the Indian market with the entire range of top of the line FANUC products (CNC, Robot and Robomachine) coupled with value added services thereby delivering the least cost of ownership to our customers.
For more organization relates details, please visit our website www.fanucindia.com
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