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Cluster Manager/Cluster Head/ Area Sales Manager/Regional Sales Manager

Keywords / Skills : Cluster Manager

8 - 13 years
Posted: 2019-10-11

Industry
Retailing
Wellness/Fitness/Sports
Function
Retail Chains
Role
Other Roles
Salary
6.00 - 7.00 lacs
Posted On
11th Oct 2019
Job Description
  • Conduct audits at the stores to ensure that SOP’s followed by the Store Managers such as proper Guest Handling , Telephone Etiquettes, appointment scheduling , Cash Handling, Product display, product selling consultation, manager briefing, upkeep and cleanliness of the store, opening and closing procedures, Inventory management , store checklist.
  • Conduct mock sessions with the team members to ensure the quality and standards of the company are maintained
  • Promote friendly, clean, well maintained store in order to enhance Customer experience.
  • Efficient client relationship and coordination.
  • Ensuring speedy resolution of queries and grievances to maximize client satisfaction
  •  Manage the team leaders with enthusiasm, and use leadership role to inspire team work and optimal productivity.
  • Responsible for the timely resolution of all escalated issues of the team
  • Interface with corporate office team
  • Hiring through the referrals from the store team members
  • Coordinate and arrange technicals for the barbers, therapists, manicurist, pedicurist and beauticians
  • Identify, develop and execute training programme for managers, barbers, barbers, therapists, manicurist, pedicurist and beauticians
  • Guiding managers to achieve monthly Targets.
  • Initiate cross promotion tie ups with Top Designers, Hi end fitness centres, Jewellers. Luxury watches showrooms, Top Car dealers.

Key Skill(s)

About Company

…for they are not just "employees", they are your team members. When they and you work together, for a common objective, the company reaches the pinnacle of success." Human Resources management has come a long way from the time when it was only considered as "personnel administration". What covered only the hiring, compensation and firing aspects of employee management is now emphasis on employment relationship. Bringing out the best work ethics from creative and social beings who are an "asset in a productive enterprise". Hues Consulting has a profound insight on this side of personnel and talent management; and is therefore correctly positioned to address any kind of requirement - Indian or Global, in the manpower consulting and recruitment business for Hospitality, Wellness, Fitness, Food & Beverage and Retail Industry. Our experience and expertise helps us connect the client with the right talent and vice versa. An efficient recruitment process helps us offer a well-planned solution for all levels of hiring, right from top-level management to front-line operators
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