Architect to lead Cloud based solutioning and architecture. Candidate will be expected to discuss / understand / elaborate the cloud migration schemes and cloud services so as to architect the solution for the same. Candidate shall be able to work independently and also review work of engineers of the project. Can take right design decisions in case of conflicts. Able to technically lead and guide teams in area of public, private and proprietary cloud based solutions, orchestration and virtualization. Selected candidate would have key role in pre-sales, seeding and incubating program teams technically.Skill Set:
1. Prior experience of architecting and implementing complex Cloud based solutions.(Migration/ from scratch) 2. Hands on development experience on - AWS based solution architecture - Microsoft Azure - Data centers, Application servers "amp networking concepts - Virtualization - Openstack from Vmware/Mirantis - Chef, Puppet, Ansible 3. Good understanding of Cloud deployment and devops practices from implementation to conceptual levels 4. Designing the solutions as per industry best practices; good understanding of Object Oriented programming 5. Excellent debugging "amp troubleshooting skills 6. Experience in Cloud SDKs "ndash Amazon SDKs viz. 7. Experience in scripting languages "ndash Java, C#, Perl, Ruby 8. Profiling the application for memory and CPU utilization optimization 9. Sharp code reviewing "amp design review skills 10. Experience of leading large teams technically 11. Experience in estimating cloud projects "ndash total cost of ownership etc. 12. Candidates who have accreditations and/or certifications would be preferred. 13. Experience in Pre-Sales and technical solutioning with customers
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases