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Cloud Operation Engg / NOC Engg for Bangalore location

Company Name Confidential

Keywords / Skills : AWS, Ansible Scription, cloudfront, terraform

8 - 13 years
Posted: 2019-08-01

Industry
IT/Computers - Software
Function
IT
Role
Other Software/Hardware/EDP
Posted On
1st Aug 2019
Job Description
Responsibilities:

• As the first line of defense, this position monitors systems and validate alerts using our array of monitoring tools.

• Following ISO policies to keep the system running within ISO scope.

• Perform first-tier troubleshooting using tools and utilities to resolve system/network performance and related system/network issues

• Proactively work to refine documentation of systems/network, troubleshooting guides, policies, and procedures.

• Ensure quick and effective response to an outage per NOC policies, processes and procedures and RCA.

• Work with the remote team to ensure maximum uptime of the system.

• Work hours: 8 hours rotating shifts.

• Will need to carry a pager as backup on-call.

• Will need to have reliable internet connection from home.

Job Requirements:

• Experience working 8+ years as a NOC team member supporting 24x7 mission critical applications.

• Strong troubleshooting skills.

• Must have good understanding and couple of years of experience with AWS.

• Willingness to learn in a fast-paced environment.

• Familiarity with various monitoring tools such as Nagios, Prometheus, SumoLogic, etc.

• AWS certification and ISMS experience is a plus.

• Must have scripting experience with tools like Ansible, shell script, powershell, etc

• Mush have working experience with windows and linux instances.

• Experience working in a regulated or ISO certified environment is a plus.

• Proven ability to work independently.

• Ability to work non-standard business hours.

• Excellent communication skills both oral and written.

• 100% desk time no travel.



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