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Cloud Computing- Technical Consultant

Keywords / Skills : Office 365, Networking, Cloud Computing, DNS, Active directory, DHCP, technical support, international voice process, it service desk, technical helpdesk, it helpdesk, Exchange Server, micrsoMicrosoft Exchange, Exchange Admin, technical advisor, microsoft support

1 - 11 years
Posted: 2019-11-14

IT/Computers - Hardware & Networking
Customer Service/Call Centre/BPO
Technical Support Executive ( voice)
1.00 - 6.50 lacs
Posted On
14th Nov 2019
Job Description
Hiring For Technical Support Exceutive
UG/Grad both eligible with minimum 1 Year Exp in International Technical Support(on Papers)
Req good knowledge in Active Directory/Networking
SERVER knowledge is must
24*7 Shift
Roles & Responsibilities:

o Greet Customers in a courteous, friendly, and professional manner using agreed upon procedures.
o Clarify Customer requirements; probe for and confirm understanding of requirements or problem.
o Support Customers across Telecommunication, Financial Services, Healthcare and Technology vertical.
o Troubleshoot Customer issues related to enterprise / exchange server & cloud computing.

Candidate Profile-
o Any Graduate - Any Postgraduate - Any Undergraduate - Drop out (Experienced) / (pursuing with 12 months technical support experience.
o Salary upto 5.8 LPA
o Excellent verbal skills in English Language.
o SERVER knowledge is must.
o Excellent knowledge of Exchange Server 2007/2010, Active Directory & Operating Systems
o Network troubleshooting and should be well versed with Microsoft Office Outlook 2003/2007/2010.
o Flexible with 24/7 Environment.

CALL -Kritika- 8766285530

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