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Clinical Support Specialist - With Leading Healthcare Industry Client

Keywords / Skills : Training, clinical support

3 - 5 years
Posted: 2019-02-12

Industry
Recruitment/Staffing/RPO
Function
Customer Service/ Call Centre/ BPO
Role
Customer Service Executive (Voice)
Posted On
12th Feb 2019
Job Ref code
10919
Job Description
  • Achievement of Monthly, Quarterly and Annual Clinical Plans and sales target for India or markets responsible for by partnering with sales team to visit customers who need intensive clinical support
  • Provide all appropriate reporting to the South Asia Clinical Support Manager including feedback from customers on a weekly and monthly report · Work closely with co-colleagues to develop a high-performance team in India.
, Desired Profile
  • Plan and arrange the clinical events that suitable for the market and coordinate with the India plan an educational pathway
  • Manage to engage speakers to clinical events with pre-event preparation and post-event follow up and report the feedback to India team
  • Provide Product and Clinical Training and knowledge to assigned accounts.
  • Provide appropriate training and field coaching as required to all India Team members, distributors and all external customers. ·
  • Build strong ethical business relationships with customers to ensure usage of our products and gain greater market share by focusing high value activity and selling
  • Ensure professional dress code and attitude is maintained at all times
  • Keep abreast of what competitors are doing; and update India Marketing Manager of market intelligence and pulses in the market
  • Providing continuous education to staff especially sales and marketing team and training when there is new product launch
  • Coordinating clinical related sales/marketing programs like mentorship program, smile program, etc.
  • Be responsible for all quality updates records and customer product feedback for India market.


Reference ID - GH/PHL/ JC//07012019//80836/Clinical Support Specialist ,

About Company

GlobalHunt is an premier executive recruitment and selection services company providing wide range services to companies. Our services are available over a wide geographical area that spans across Asia Pacific, Africa, Europe and American markets, making us one of the leading HR firms.
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