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Client Servicing / Verification profile

Keywords / Skills : background verification, Client Servicing, Customer Support, MS Outlook, MS Excel, MIS, Client Servicing Executive, Client Relationship Management

1 - 5 years
Posted: 2019-07-17

Job Description
1.Ensure screening requests are initiated in a timely manner

2.Monitor account performance on an ongoing basis

3.Maintain highest level of quality and service delivery

4.Meet established service levels and turnaround time

5.Facilitate timely and accurate resolution of client requests

6.Report account performance to clients as per schedule

7.Ensure confidentiality of client and applicant communications

8.Adhere to quality parameters specified for the process

9.Ensure continuous adherence to existing guidelines on various aspects of delivery, responsiveness and operational processes.

About Company

As a premier provider of Employee Background Screening and Risk Management services, SecureSearch has been helping organizations in India and across the Asia Pacific region effectively manage their pre-employment screening and risk mitigation programs since 2008.

With a comprehensive range of verification services that are built around industry best practices and compliant with local and international regulations, we are committed to providing our customers with best-in-class solutions that are innovative, customized and cost effective.
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