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Client Service Executive "Customer Support" Sales Officer

Keywords / Skills : "Freshers", Graduates, Undergraduates, "BPO"Call Center, , "Customer Service", "Sales Officer", Sales

0 - 4 years
Posted: 2019-02-08

Job Description
=============GREETINGS FROM "Spark Consultancy"================

!!!No Hidden charges||Vacancies for MNC’s (EXL,HGS, HCL, Franciscan)!!!

!!!Voice, on-Voice, Backend, IT Executive)

On Spot Job Offers..!!!

Dear Candidate,

• We are hiring for Voice, Non-Voice, Technical support and IT executive - If you are a graduate/undergraduate in any stream

Job Description:

• Solving queries professionally to provide information about products and services, take/ cancel orders, or obtain details of complaints.

• Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. Process orders, forms and applications.

• Follow up to ensure that appropriate actions were taken on customers' requests.

• Refer unresolved customer grievances or special requests to designated departments for further investigation.

Willingness to work in Rotational Shifts (24x7)

Desired Profile:-

Executive plays a critical role in providing an interface between customers and the client/company. We are looking for candidates who have good communications skills, interpersonal skills and can handle stress well. The candidate should possess good listening skills, and the ability to think quickly, to make a recommendation or solution to the customer's problem.

The major skills and competencies required for this role:

• Good communications skills

• Ability to listen and active problem solving skills

• Good interpersonal skills

• Ability to handle pressure

• Basic Computer knowledge

• Any Graduate/Undergraduate

If you are a Fresher’s/ Experienced work with us

Contact Person: Kanika(9818019238), Swati(9818019221)

Walk in timings: 11:00 am to 3:00 pm

Salary: 16k in hand to 24K in hand + Incentives (0-3000) + PF + Medical benefits

Transport facility available.

Note: Below mentioned documents are MUST to obtain offer letter from us, please do carry at the time of Interview.

• 6 Passport photographs with white background.

• Photo ID proof. (Passport/ Pan Card/ Voter’s ID/ Driving License/ Learner’s License or any government ID)

• Address Proof

• 10th, 12th& Highest Qualification Mark Sheets, Highest Qualification Degree or Provisional Degree Certificate.

• PAN Card & Addhar Card.

• All employment service/experience letters.

About Company

Spark Consultancy
A-27K, (basement),Sector-16,Noida-201301
Near Noida sector-16 metro station.
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