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Cisco Networking Support Engineer

Keywords / Skills : vpn, qos, call manager, sla, voice, WAN

4 - 10 years
Posted: 2019-06-07

Industry
IT/Computers - Software
Function
IT
Role
Team Leader/ Technical Leader
Posted On
7th Jun 2019
Job Description
Cisco Networking Support Engineer

Strong support experience in various Cisco network devices and services (routers, switches, firewalls, load balancers, VPN, QoS, VoIP/CallManager).

Strong troubleshooting experience in Cisco devices Experience in Voice, WAN, Wireless & Site Networks maintenance Datacenter support perform network maintenance and system upgrades including service packs, patches, hot fixes and security Configurations Monitor performance and ensure system availability and reliability Monitor system resource utilization, trending and capacity planning

Provide Level-1/2 support and troubleshooting to resolve issues with in SLA.

Work within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure Select and implement security tools, policies, and procedures in conjunction with the Client security team Liaise with vendors and other IT personnel for problem resolution

Any certifications related to Cisco networking and experience in Solarwinds tool for monitoring will be of additional advantage

Location: Chennai, Shift timings – rotational shift in 24*7



About Company

Neovatic is founded by a passionate and energetic team of 5 members with an ambition to partner with the customers and add value, there by create a difference. We are a fast growing team, with 50+ professionals that come with rich, global experience of working in diverse industries. We insist on working with highest integrity.
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