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Keywords / Skills : MS-Office.

1 - 3 years
Posted: 2018-11-22

Nationality
India
Industry
ITES/BPO
Function
Customer Service/ Call Centre/ BPO
Role
Other Customer Service/ Call Center
Education
Any graduate
Posted On
22nd Nov 2018
Job Description
Customer service representatives answer questions or requests from customers or the public. They typically assist customers by email, or live chat, Facebook or Google play. Those who work in retail stores often handle returns, process refunds, replacements, activating vouchers, how to play a game, FAQ’s of some games etc.

Technical Skills:

Good at MS-Office.

Academic qualifications & Work Experience:

Graduate and minimum 1.5 years of customer support experience in chat & email.

Willingness to work in shift.

Typing speed of 30-35 words per min and 90% accuracy.

Good communication skills.

Resolve emails within the set time maximum of 24 hours TAT.

Able to handle multiple chats at any given point of time.

If you are interested with the job description please forward your resume to [HIDDEN TEXT]. with the flexible timmings for further Discussion.


Key Skill(s)

About Company

Founded in 2004, Resource Weaver is an IT and IT resources organization headquartered in the UK. Characterized by an agile workforce, Resource Weaver is fast emerging as the preferred recruitment partners and trusted HR consultants for most reputed clients, both in India and abroad.

www.resourceweaver.com
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