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Chat Agent

Keywords / Skills : Customer Support, Customer Service, Customer Care BPO, Bpo Non Voice, Customer Support Executive, Customer support officer, CSE, Customer support representative, Customer service representative

0 - 5 years
Posted: 2019-01-23

Job Description
Understand Client Policies and Guidelines

• Interact with customers via chat and address issues

• Help customers with new updates and offers

• Resolve queries related to sim cards, network, bills issues

• Maintain SLA and quality

Strong English communication (Read & Write), problem solving,

Avid Reader

Excellent communication skills and relevant BPO Experience

About Company

Hotriya Resource Management

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