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Channel Sales Manager ( IT )

Keywords / Skills : IT Sales, Software sales, Hardware sales, IT marketing, Solution sales, IT hardware sales, ERP sales, Information technology, Enterprise Sales, Corporate Sales, Enterprise Business, Government Sales, Account Management, Service Sales, Key Account Management

0 - 3 years
Posted: 2018-10-25

Job Description
Hi ,

i-tech Solutions Pvt. Ltd. ( an ISO 9001- 2008 Certified Company ) is the Number ONE recruiting agency for BPO / ITO / IT /BFSI/Insurance/ Media / Telecom/Corporate and MNC's recruitment.

We Guarantee Placement for you in any given Industry and the Best Salary Package as per Market Standard. When you can get your career in different industry under one roof , Then why to go anywhere else.

We are growing day by day and it was not possible without your help, Support and Trust.My CEO has got Young Entrepreneurs Award in the year 2016 and also I Tech Solutions has been Globally Recognized by "London International Forum for Equality ( LIFE) & Global Power Brand Summit " as "Power Brands Rising Star ( PBRS )". Our Company has been awarded as Best Staffing Company in India in 2018 among 317 Countries Company.Read our Success story in "Global Achievers Magazine" April Edition(which has been published in dubai and distributed across different country.Soon we will have our office in Dubai.

Note : Please forward this mail to your friends or relative , They might be in need of a job and it wont take your much time to help others getting employed.

Hiring for Channel Sales Manager / Key Account Manager ( IT )
Sal : 10 Lac
Location : Gurgaon / Mumbai 

JD for Helpdesk : 
Shift : Day Shift ( Some time early morning 6:30 am very rare ) 
Fixed Saturday  and Sunday off

Helpdesk –

Role purpose:

The Helpdesk executive will be required to support the client’s Channel partners across Korea and meet the contractual service levels by providing high level of customer service and support. They will be required to interface with the customer to clearly articulate their requirement, apply basic diagnostic techniques to identify problems/escalations, investigate causes and recommend solutions to the customer to move up the tiers.

The helpdesk executive with have to deal with calls /emails that require knowledge and interpersonal skills to assist, diagnose and or resolve issues. They will have to assist with managing escalated customer issues and creation of updates to process and procedure documentation as required. The ideal candidate should be agile enough to thrive in an environment that blends a responsibility for not only envisioning creative solutions, but leverages a data-driven approach to validate these ideas.

Key Responsibilities:

1) Handling the Initial client contact via telephone, email or portal.

2) Previous experience in a Service Desk role

3) Experience with Microsoft Windows, Active Directory, MS Office and Outlook/Exchange

4) Should be conversant in gap and data analysis. Should be able to identify the gaps for the customer to achieve the ideal solution.

5) Outstanding Customer service skills and attention to details

6) Log and manage incidents and request, monitoring trends to devise preventative issues.

7) Communicate effectively Bi or Multi-lingual towards every potential client base and audience.

8) Will be communicating with Korea Channel partners, so strong communication and understanding and awareness to cultural differences will really important.

Qualifications and Skills:

• Bachelor’s degree

• 2-4 years’ experience



email : [HIDDEN TEXT]
i-tech Solutions Pvt. Ltd.

( A Div. Of Jobsvala Group of Companies )

Office Address :

192/1537, Motilal Nagar No.1 , Opp : Sejal Tower, BEST Colony Lane,Goregaon West, Mumbai - 400 104

About Company

i tech Solutions Pvt. Ltd. ( an ISO 9001 - 2008 Certified Company ) is India's No.1 Recruitment Company for BPO / ITO / Meida/ Accounts/ KPO / MNC / Telecomm / IT and Corporate Companies for Jobs across India.

Note : We don't Charge from any candidate neither we send any kind of offer or selection letter through courier.It has been noticed that some body is using our company name to charge from the candidate.Please inform us or consult nearby police station to complain about the same.
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