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Change Management (Organizational Change Manager)

Keywords / Skills : Change Management, Change Manager

15 - 25 years
Posted: 2019-10-21

Job Description
Change Management (Organizational Change Manager)

Location: Kolkata 


• BE/BTech/MCA/MBA (Full Time) / Any degree in Ports / Shipping management with minimum experience of 15 years including working experience in IT sector

• At least FIVE projects as a change management specialist

• At least TWO projects in PSU / Government Bodies / Autonomous Organizations (Under any Indian Government law) in India

Previous port / shipping industry experience preferred.

Job Description:

The Change Management Specialist will develop and implement Change Management Strategy in accordance with established client guidelines and in consideration of overall impact and cultural sensitivity to change and a focus on knowledge transfer. A major component of the knowledge transfer strategy is the delivery and execution of an organizational training program. Excellent planning and logistical skills are required for this component of the role.

The Change Management Specialist also serves as a point of contact for the organizational change management activities on the project including communication strategies and plans. Strong facilitation and communication skills are required to effectively transition all project stakeholder groups from project awareness to project buy-in/adoption. He or she ensures that organizational change activities are conducted, that dependencies with other implementation activities are identified, and that synchronization takes place from the business process management perspective.

Primary Function/Responsibilities:

• Create change management strategy and plan which at a minimum includes plans for stakeholder identification and sponsorship management, communications, training and organizational readiness assessment. Integrate content of communication, training and change activities to ensure focus on behavioral change.

• Work with other project team members to gather and analyze detailed information about the process design and the impact on the roles and the organizations affected (for example, information on the transactions owned by particular roles).

• Identify human and organizational risks, and develop and maintain the project’s OCM Plan.

• Conduct an ‘initial’ organizational assessment to determine the position of the business, and conduct ongoing reviews to facilitate alignment.

• Understand the significance of the changes within the functional areas to provide information and recommendations regarding expected organization impacts.

• Manage and promote realistic expectations of the organization with regard to new systems and processes, e.g. capabilities, features, etc.

• Drive out specific change tasks and deliverables, and facilitate organizational change events when required (for example, a job impact workshop).

• Manage the delivery of end-user training and subsequent follow-up activities, including effectiveness assessment.

• Manage the implementation of the project communications strategy.

• Generate and maintain advocacy at the executive level of the respective organizations and stakeholder buy-in for the implementation project.

• Support the impacted businesses with information and detailed frameworks, where appropriate, to ensure that they can conduct the necessary activities to minimize organizational risks.

• Measure effectiveness of change management plans and make adjustments where necessary.

About Company

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.7 billion company with 115,200+ professionals across 90 countries, helping over 903 global customers including Fortune 500 companies. Our convergent, digital, design experiences, innovation platforms and reusable assets connect across a number of technologies to deliver tangible business value and experiences to our stakeholders. Tech Mahindra is amongst the Fab 50 companies in Asia (Forbes 2016 list).

We are part of the USD 19 billion Mahindra Group that employs more than 200,000 people in over 100 countries. The Group operates in the key industries that drive economic growth, enjoying a leadership position in tractors, utility vehicles, after-market, information technology and vacation ownership
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