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Change Coordinator

Keywords / Skills : Change Coordinator

1 - 3 years
Posted: 2019-02-11

Industry
IT/ Computers - Software
Function
IT
Role
Software Engineer/ Programmer
Posted On
11th Feb 2019
Job Ref code
8a7883a9688e28b30168
ce03cc576890
Job Description

Change Coordinator
Exp: 1-3 years
Responsibilities:
· Gathering appropriate information based on the type of change being investigated
· Associating related CIs, incidents, and services to the change request
· Providing status updates to requesters
· Reviewing change plans and schedules. Planning activities include scheduling the change request, assessing risk and impact, creating plans, defining and sequencing the tasks needed to accomplish the change request, and scheduling people and resources for each task.
· Reviewing all completed tasks. In the Implement stage, at least one task related to the change request is in progress.
· Conducting post-implementation reviews to validate the results of the change request
· Determining requester satisfaction with change request
Skills:
· Excellent communication skills
· Have hands-on experience in Change management coordination
· Very good knowledge on ITIL change process
· Experience working on ServiceNow tool

Key Skill(s)

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