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CGEM EMEAR System Engineer

Keywords / Skills : CGEM EMEAR System Engineer, Cisco product experience, Pre-Sales, Cisco vision and technology, customer business drivers, routing, switching, Technical Consultant

5 - 8 years
Posted: 2019-06-11

IT/Computers - Hardware
Systems Engineer
Posted On
11th Jun 2019
Job Ref code
Job Description
Job Description:
What You'll Do

The Account Systems Engineer is a customer-focused technical sales professional who provides high-level technical support and guidance to customers. He/she collaborates with the Account Manager to recommend and develop appropriate customer solution offerings.
The account SE provides an architectural perspective across the Cisco product portfolio and can demonstrate his / her technical specialisation for specific opportunities.
  • Participate in the creation of an overall account plan & technical account plan
  • Dedicatedly generate leads through customer meetings, seminars, and education.
Qualify Opportunities
  • Define customer business problem in a technical context
  • Help plan for and move deals through the sales process by knowing how and when to engage the appropriate Cisco and partner tools and resources (such as CSE, SE, PSS, AS Engineers, etc.)
  • Define solution options and articulate the benefits of a Cisco solution
  • Research and demonstrate solution return on investment
  • Coordinate solution development, including leveraging replicable architectures and researching customised solutions
  • Develop proof of concept, including presentation and documentation of test results
  • Develop or lead development of presentation materials
  • Present technical components of Cisco solutions to customer
Competencies & Behaviors

Eye For Business
  • Learn a broad-level of knowledge of the business economics and trends of the industries and vertical markets in which one's customers conduct business, and how Cisco solutions add financial and strategic value.
  • Build relationships both within and outside of Cisco; establish credibility quickly through personal self-confidence.
Who You'll Work With

The technical specialist SE acts in an increasingly consultative fashion and is looked to as a guide, or trusted technical advisor, in his / her field by the account team and customer. All SEs engage customers face-to-face or via collaborative tools and technology such as WebEx, Telepresence, etc.
As part of Ciscos Country Global Enterprise Model for EMEA, it will be necessary to work cross-functionally with various members of the Headquarters Team.
This will ensure alignment with the global account strategy and consistent local implementation.Who You Are
  • 5+ years related experience.
  • Cisco product experience or relevant experience in key competitor offerings in technology area of emphasis required.
  • Pre-Sales experience highly recommended.
  • Typically requires BS/BA (EE/CS) or equivalent.
  • CCNP or CCDP Certification preferred.
  • Strong understanding of the customer business-model and common financial pain points; ability to frame Cisco offerings in terms of business drivers
  • Advanced knowledge of Cisco vision and technology; articulate the vision from the customer perspective
  • Understand customer business drivers and how to map these to a customer network platform
Technical Acumen
  • Understand networking industry trends, including new products and solutions
  • Understand the competitive product and solution landscape
  • Advanced knowledge in Routing & Switching
  • Advanced knowledge in Networking Platform Design
  • Excellent technical consulting skills, including the ability to define trade-offs, ask probing questions and incorporate Cisco solutions into a broader technology environment
  • Proactively share information about common replicable architectures that are most appropriate for assigned customers
  • The technical specialist SE has an in-depth knowledge of their specialisation and adjacent technologies including product, technology, and competitive information.
Why Cisco

At Cisco, each person brings their different talents to work as a team and make a difference.
Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people.
We connect everything people, process, data and things and we use those connections to change our world for the better.
We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results. Our technology powers entertainment, retail, healthcare, education and more from Smart-Cities to your everyday devices.
We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

About Company

Cisco Systems (India) Private Limited distributes analytics software, cloud management systems, servers, routers, and other related products in India. The company was founded in 1995 and is based in Bengaluru, India. The company operates as a subsidiary of Cisco Systems,
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