Job Title: CFO / VP Finance Department - Finance & Accounts Reporting to : Group CFO Job Summary: As a member of the senior leadership team, the CFO will be evaluating and reporting to the Top Management.Responsible for financial,business planning and fiscal and fiduciary responsibilities for the organization. Duties & Responsibilities:
Contribute to the development & achievement of division's business plans through data analysis of various financial statements and enable the Top Management to ensure alignment of the business operations with Divisional objectives. Assist in monitoring the division's annual operating budget to ensure that all financial targets, cash flows & projection are in alignment with the business goals & objectives.
Do gap analysis on the financial performance and evolve strategies for optimization. Oversee the long-term budgetary planning and cost management in alignment with the company's strategic plan.
Ensure the company is System & Process driven and standardize SAP / SOP / Processes / Systems. Ensure all support functions have SLA's / KRA's and add value.
Oversee the budgeting, financial forecasting, cash flow and coordination of audit activities as well as accounts payable and receivable for the divisions. Monitor that all accounts, ledgers, and reporting systems to ensure compliance with appropriate Accounting Principles & standards, Statutory & Regulatory requirements, and as per the company's SOP. Maintain internal control safeguards and coordinate for all audit activities to ensure compliances in all aspect to protect the company's interest and mitigate risk
Anticipate and raise resources on a need based, cost effective manner to meet funding need. Monitor use of funds in capital projects & Working Capital.
Ensure that all capital projects are presented with timelines for implementation, related Financing Plans, ROI / Payback calculations and sensitivity analysis.
Establish a process to monitor / Reconcile Capital Expenditure post approval and ensure data integrity in the evaluation of project returns and holdings of realized gains.
Develop and implement a risk management policy to ensure regulatory compliance and effective risk management - embedded risk management and controls from transactional processing to financial reporting. Coordinate and lead the annual audit process, liaise with internal / external auditors and the finance committee / board of directors to assess & recommend changes as necessary
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases