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Keywords / Skills : sccm bitlocker, Incident Management, Change management, Problem management, ITIL

7 - 15 years
Posted: 2019-10-09

Industry
IT/Computers - Software
Function
IT
Role
System Administrator
Posted On
9th Oct 2019
Job Description
Tech & Func Skills 7+ experience:

• Responsible to oversee all technical teams that are involved in a Service

• Drive cooperation and performance of the technical teams for a specific Service

• Interface with Service Desk in case of incidents/problems/changes.

• Strong Technical knowledge on End user computing products like primary –SCCM, Bit locker.

• Strong People Management Skills.

• Able to handle Client communication and Escalation.

• Understanding of ITIL.

• Driving Continues Service Improvement of the Service(s)

• Strong Communication Skills and Email Writing Skills. Knowledge about End user computing and managing 15+ FTE experience.

• Responsible for the management of ongoing contractual relationships and the operational delivery of services to clients for an account or group of accounts.

• Serves as the prime point of contact to the Operations regarding overall and day-to-day service delivery. Takes primary responsibility for Operations.

• Knowledge on technologies like User Management and windows build.



About Company

‘Shaping tomorrow with you’ is Fujitsu’s brand promise as well as an integral aspect of Fujitsu’s journey.
At Fujitsu, we believe our path breaking solutions in the ICT domains helps augment the experience of Global Society and our Customers.
You are invited to start your career with Japan’s No. 1 IT Services Organization.
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