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Keywords / Skills : Captain, Fine Dinning Restaurant, Hotel Management, guest service, serving, Serve, hotel, food and beverage service

3 - 5 years
Posted: 2019-07-29

Nationality
India
Industry
Hotels/Hospitality/Restaurant
Function
Hotels/restaurants
Role
Other Hotels/ Restaurants - Captains
Education
Bachelor of Arts (BA)
Bachelor of Commerce (BCom)
Bachelor of Science (BSc)
Diploma
Stream:
Hotel Management
Salary
1.40 - 1.60 lacs
Posted On
29th Jul 2019
Job Ref code
Silver Coin Thane
Job Description
Captain: 

Duties and Responsibilities:

• Always greet and welcome guests promptly in a warm and friendly manner.

• Always thank and give fond farewell to guests conveying anticipation for their next visit.

• Assist guest with table reservation.

• Assist guest while seating.

• Ensure guest are serviced within specified time.

• Has a good knowledge of menu and presentation standards.

• Speak with guests and staff using clear and professional language.

• Able to answer any questions regarding menu and assist with menu selections.

• Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

• Serve food courses and beverages to guests.

• Set tables according to type of event and service standards.

• Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

• Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

• Check with guests to ensure satisfaction with each food course and beverages.

• Responsible for clearing, collecting and returning food and beverage items to proper area.

• Maintain cleanliness of work areas, china, glass, etc.

• Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

• Present accurate final bill to guest and process payment.

• Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

• Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

• Ensures that hotel brand standards and SOP's are consistently implemented.

• Complete closing duties, including restocking items, turning off lights, etc.

• Conducts monthly inventory checks on all operating equipment and supplies.

• Any other duties related to food and beverage service assigned by the manager.


• Experience : 
 

• Min. 3 – 5 Yrs. as a Captain in Fine Dinning Restaurant.

• Qualification : Degree or Diploma in Hotel Management or equivalent.



About Company

Silver Coin Fine Dining Restaurant & Bar, Thane Ghodbunder Road – Thane, Maharashtra

• Location: Mumbai
• Restaurant Type – Multi Cuisine Fine Dining Restaurant & Bar 140 Cover
• Each Outlet – 02 Outlets (Borivali & Thane)
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