Design and execution of campaign on consumer and business products. Selecting customer based on marketing requirements, designing and building the campaign, validating targeted customer base and sending campaign to the customer using communication manager
Provide with timely, efficient and accurate solutions to the business requirements relating to the marketing campaign extractions
Design and execution of campaign on consumer and business products. Selecting customer based on marketing requirements, designing and building the campaign, validating targeted customer base and sending campaign to the customer using communication manager.
Analysing effectiveness of various campaigns by doing necessary analysis to add insights and improve future campaigns
Timely resolution of Marketing team queries and other ad-hoc requests
Ad-hoc analysis and reports
To apply: [HIDDEN TEXT] or +918910895905 Desired Candidate Profile
Knowledge of Banking & Campaign domain
Experience in analysis
Experience in working on SQL and SAS
Experience in working on Excel
Logical approach to problem solving
Good communication skills
Knowledge of Predictive credit risk modelling (desirable)
Knowledge of Excel VBA (desirable)
Shouldn't have Gap of More than 2 Years in education and profession combined.
2Coms Consulting Pvt Ltd. 2COMS is a Human Supply Chain Management company. With over 2500+ employees and more than 7 branches, we offer a wide variety of services, connecting more than 4000 professionals with over 70 clients every day. Over the last 20 years, we have remained dedicated to developing our people, strengthening our capabilities, and building trusting relationships with our clients and partners. We also pride ourselves on providing superior talent to deliver high-quality solutions aligned with the key objectives of our clients-disciplined financial management, continuous performance improvement, and integrated technology enablement. We do so with flexibility and nimbleness that fit your objectives-not ours. We are excited for the future and the opportunity to work with you in these areas to exceed your expectations.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases