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Call Centre Executive required for a FMCG Food Company in MUMBAI

Keywords / Skills : "Call Center Executive", Tele Caller, "Telesales", "Telemarketing", Tele Marketing Executive, Telecaller Female, Telephonic sales, "Telecalling", Telesales telemarketing, Telecaller, Telesales executive

1 - 6 years
Posted: 2019-02-21

Industry
Banking/ Financial Services
FMCG
Insurance
ITES/BPO
Food & Packaged Food
Function
Customer Service/ Call Centre/ BPO
Sales/ Business Development
Role
Telesales Executive
Telemarketing Executive
Other Customer Service/ Call Center - call center executive
Telesales/ Telemarketing Executive
Education
Any graduate
Salary
1.20 - 2.00 lacs
Posted On
21st Feb 2019
Job Ref code
Call Centre Executiv
e
Job Description
Profile will Report to Customer Care Lead

Location Mahim

Department Brands & Distribution India

Call Centre Executive

Key Job Responsibilities of Profile:

Inbound

1. Respond to customer inquiries

2. Handle and resolve customer complaints

3. Provide customers with product and service information

4. Process orders, forms and applications

5. Identify and escalate priority issues

Outbound

6. Deliver prepared sales scripts to persuade potential customers to purchase a product or

service

7. Obtain customer information

8. Obtain possible customer leads

9. Data entry and maintenance of customer/potential customer data bases

10. Maintain records of telephonic interactions, orders and accounts

Total Experience (in years) 2 to 4 years

Any gender



About Company

The code- Call Centre Executive
• Location –Mahim
• Present Salary/CTC
• Notice Period
• Scanned Passport Photo ( a must) to [HIDDEN TEXT]

Call Centre Executive required for a FMCG Food Company in MUMBAI
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