Our factory is designed to deliver great quality at high pace. In every team that you work in you will be expected to deliver work to a high level of quality. Your work quality is measured through the First Time Acceptance Rate, which means passing the code review quality bar set by Chief Architects.
As a C# software engineer, you can expect to be a member of one of our central assembly line teams such as a maintenance or unit test team.
The maintenance team is responsible for bug fixing across our 150+ product portfolio. If you are working with the maintenance team you will have an element of product specialization but will mainly expected to be a process specialists. You will ensure that you have all the right information and toolsets available to be able to quickly reproduce a client’s environment, reproduce a bug, fix it, test it, document the fix and send for review. You will be part of the the weekly product release cycles and thereby ensure that bugs get fixed as quickly as possible for our clients and that you are constantly improving the quality of our products.
If you are placed with the unit test team you will be responsible for increasing unit test code coverage for all products. You are expected to have great experience in writing unit tests and will also have daily and weekly targets to work against. Your role is to increase the unit test coverage and work according to the team's standards and quality guidelines. Your work quality is measured through a First Time Acceptance rate, meaning that the Product Chief Architects accept the work delivered by the you and without having to ask for a rework.
In all cases, you will have aggressive daily and weekly targets to work against and you can expect to receive daily and weekly feedback about your performance. The regular feedback is used to help you improve immediately and to help you resolve blockers which may be slowing down your performance
Bachelor’s Degree in Computer Science, Electrical Engineering, or Computer Engineering
2+ years of experience as a hands-on software engineer in C#
1+ year experience in writing unit tests using Nunit and Microsoft flakes
6+ months experience working in an environment where CI/ CD tools are used
6+months experience in Github and Jira
Proficiency in the following skills and technologies is mandatory:
Database knowledge in technology such as SQL Server/Oracle/MySQL/MongoDB/Cassandra
SOA, EDA, and Design patterns
Some experience in Linux, Django, REST, and shell scripting
Good competency in the English language
Nice to Have:
Experience in AWS services
MVC and knowledge of another server-side programming language (Ruby, PHP) is desired but not mandatory
Demonstrate success as a problem solver
Be a results-oriented individual
Comfortable "working virtually" with teammates and customers around the world.
Crossover is redefining the way people work. Brick and mortar offices are history. The future of our global workforce will be built from teams collaborating from every corner of the world. We have embarked on an expedition to find and engage with that talent. Crossover has developed a unique method of finding, curating, and managing remote contractors. Our platform connects customers to the worlds best talent for both technical and non-technical employment. But we don’t just find the best, we also provide the tools, training, and relationship building support to ensure success for long term growth.
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases