Job Description C# .Net Associate Technical Lead / Technical Lead - Chennai Skills Required: Minimum 4 to 8 years of experience in Software Development Strong academics in BE / B Tech / MTech / MCA / MS (CS/IT) Strong in programming fundamentals in C#, .Net Experience in Developing Windows Based Applications. Good analytical and problem solving abilities Thorough knowledge of SDLC and software engineering Good communication skills Optional: Experience in COM Experience in defining requirements Knowledge of...
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases