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Company Name Confidential

Keywords / Skills : Butler

2 - 10 years
Posted: 2019-11-21

Job Description
Meet guests when they arrive and getting them settled in their rooms

Anticipate guests’ needs by learning their preferences, allergies, dislikes, etc.

Have a thorough understanding of all spirits and specialty foods in stock

Assess and restock wine and spirit collections as necessary

Serve meals and pour drinks for guests

Communicate with housekeeping to ensure rooms are cleaned at the most convenient time for guests

Run errands for guests when necessary

Ensure guests’ rooms are clean and tidy up when necessary

Recommend and arrange amenities for guests

See guests off when they check out

Remain well-groomed at all times

Keep up-to-date on all hotel policies on safety and hygiene

Perform all duties with discretion, professionalism and a pleasant demeanor.

Experience as a Butler or similar role in the hospitality industry

Strong multi-tasking skills

Excellent organizational skills

Ability to adapt to a fluid environment

Commitment to a high level of customer service

Strict attention to detail

Knowledge of area restaurants, theaters and other attractions

Ability to handle sensitive matters with efficiency and discretion

Knowledge of food and wine pairings is a plus

Associate’s or bachelor’s degree in hotel management

Key Skill(s)

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