We always AIMS at latest Technologies for Advancements of Website & Mobile Application Development & Telecom services & IT staffing Training and Placements.
RADHA KRISHNA SOLUTIONS has an Excellent & Experience Team of Professional from various Background & Academics. We are perfectly poised to partner the clients Business to new levels of Efficiency Profitability & Growths
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases