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Business/Product Analyst (Banking/Payment Domain)
Business/Product Analyst (Banking/Payment Domain)
FIS Global Business Solutions India Private Limited
Mohali
3 - 6 years
Posted:
2019-10-13
All Jobs by this Recruiter
APPLY
Industry
ITES/BPO
Function
IT
Posted On
13th Oct 2019
Job Ref code
153478
Job Description
Job Description :
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About the team
This role is a part of our
RDP Team.
Digital Payments (Retail) provides money movement solutions via multiple channels and Open APIs. The solution suite is integrated with different Channel Solutions & Banking Cores, and also provide best of class Fraud & Risk Management, Information Security, Compliance and Infrastructure.
What you will be doing
Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.
Strong understanding of role ofPO and US Financial and/or Payments industry especially in Bill Payment & Peer to Peer products. `
Responsible for getting work frombusiness and work as a liaison between team and product management. .
Co-ordinate with IT Dev and QA to address the business clarifications Ensure the nature and extent of thebusiness needs and project requirements.
What you bring :
Should be experienced PO to seedthe team for future growth in FIS.
Should have the ability tocritically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up fromlow-level information to a general understanding, and distinguish user requests from the underlying true needs.
Proactively communicate andcollaborate with different stakeholders both in India and US teams toanalyze information needs and functional requirements and deliver the artifacts as per project needs.
Experience working with U.S. based teams is must
Added bonus if you have:
Knowledge of
FIS’ products and services.
Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
Knowledge of financial services industry
Knowledge of basic financial analysis principles and ratios
What we offer you
An exciting opportunity be a part of
World’s Leading FinTech Product MNC
To be a part of vibrant team and to build up a career on core banking/payments domain
Competitive salary and attractive benefits including GHMI/ Hospitalization coverage for employee and direct dependents
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal development opportunities
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Share
APPLY
About Company
With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index. FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here and here
For positions located in the US, the conditions below apply. If you are made a conditional offer of employment, you will be required to undergo a drug test and background check (including criminal record check) ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
As part of the selection process this role may require an assessment to determine suitability
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Additional Comments
$job_href->{'title'}
Exp.:
0 - 2 yrs
Walkin Date:
04 May
Walkin Venue:
Bhopal
Job Details :
Experience :
2 - 6 years
Job Location :
Mumbai
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints. Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Policy Servicing:-
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check Follow up with HUB for policy issuance of pending cases
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