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Business Development Officer, Back End

Keywords / Skills : Telesales, Fresher, Domestic BPO, Call center, Voice, Telecalling, Customercare executive, Outbound, Cold Calling, Voice Support

0 - 1 years
Posted: 2019-07-31

Job Description
Interview Details:

Location : T Nagar Chennai
Timing : 10 AM to 3 PM
Contact : 9080114513, Ms. Sri Devi

Job Details:
Shift Timings- 10AM to 6.30PM Window (8 Hours Shift)
Eligibility - Fresh and Experienced
Fixed Salary – 1.2 – 2 Lakh CTC + Incentives

Job responsibilities:
• Notify customers of result of their application and in the case of approval, direct the customer to a CLX POS for signing.
• Responsible to handle inbound calls from dedicated CLX number or CLX calls transferred from general help-line.
• Proactively follow up with customers where necessary to persuade them to apply, collect all application details and to sign the contract at POS (the same Specialist will be guiding the same customer through the whole process)
.• Assist customers present at POS for contract signing where the SA is not available. Call the respective DSM to send another SA to the POS.
• Update all information in Genesis and Homer as per the conversation with customer.• Share sales techniques and knowledge with the TL and fellow specialist to drive overall performance of the team

Desired Profile:
• Ability to confidently engage the client in a conversation, not just to follow a script.
• Agreeable accent and choice of vocabulary
• Ability to plan and manage follow-ups..

About Company

Vasel Global Services
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