Accountability:- • Specific focus on business growth initiatives, special projects and entrepreneurial tasks that will require execution skills • The role will specifically focus on disruptive ways to market and proliferate Ayurveda • Finding new markets for the products, new sales channels for the business and strategic alliances are some of the tasks • The individual will be reporting directly to top management • Work on projects like content creation, digital growth hacking, and marketing, on the ground events, disruptive marketing, content creation and brand building
• Basic – Class XII School Leaving Certificate and an undergraduate diploma.
• 0-3 years work experience in – sector agnostic but personality and desire to work in a startup is critical • Highly competent in Microsoft Office i.e., Word, Excel • High Level of communication skills in both Hindi and English • Driven, hungry and entrepreneurial individual who likes responsibility and wants to grow
It is a new age Ayurveda products business founded by a family with 150 years of Ayurveda heritage. Over the years, family members have passed down formulations from generation to generation and treated thousands of patients in the process. Today, the company owns 96 FDA approved formulations for Ayurveda proprietary medicine
Job Description :
To ensure customer service and support all operations. To create customer delight at every interaction.
Interacting with external customers and internal customers and addressing their queries, requests and complaints.
Committed TATs are met consistently
Complaints Management- addressing customer complaints at the branch, system updation, coordination with Sales/HUB/ other functions for resolution.
Refunds processing and dispatch
Undelivered policy documents tracking and management.
Maintenance of all files and registers.
New Business Processing:-
Handling end to end New business processing starting from creation of Client id,Case start up, New business login, Follow up for policy issuance, Quality Check
Follow up with HUB for policy issuance of pending cases